Privacy Policy

RM Western ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it and your rights.

What Information We Collect

- Device information: When you visit our store, we automatically collect information such as your browser type, IP address and time zone. We may also collect information about how you interact with the site, such as pages viewed and links clicked.
- Order information: When you make or attempt to make a purchase, we collect your name, billing and shipping address, payment information, phone number and email address.
- Account information: If you create an account, we store your username, password and preferences.

How We Use Your Information

We use personal data to:

- Process and fulfil your order, including communicating with you and arranging shipping.
- Screen orders for potential risk or fraud.
- Provide customer support and improve our products and services.
- Send you marketing communications (only with your consent), such as newsletters and special offers.

Sharing Your Information

We share your personal information with trusted third parties only to help us provide our services:

- Shopify: Our store is hosted on Shopify. Shopify may process your information to power our online store.
- Payment processors: We use secure payment gateways to process your payments.
- Shipping providers: We share necessary details with carriers to deliver your order.

We do not sell or rent your personal information to third parties.

Your Rights

You have the right to access, correct or delete your personal information. To exercise these rights or if you have questions about our privacy practices, please contact us at RMW@realmgroup.global.

Changes

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on our website.